Privacy Policy for SoundVision Incorporated

At SoundVision, accessible from svsf.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by SoundVision and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at the form at the bottom of this webpage.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect with SoundVision. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Our Transparent Disclosure

We want our visitors to easily understand how we use their information.

When you fill out our “Contact Us” forms, we will receive the data you willingly input. As an example, if you enter your name, email and a message requesting our services, we receive this information in a contact request to ensure we can respond to your requests quickly. We do not use any information entered in our “Contact Us” forms to re-market to you.

When visiting a webpage with a contact form, our Google Invisible reCaptcha will analyze your behavior on the website to determine if you are a robot. By having an invisible captcha, our human visitors are very unlikely to be required to fill out a manual captcha all while reducing spam. SoundVision does not receive any of the information reCaptcha uses to determine if users are human or not.

If you enter your name and email into our newsletter sign-up forms, we will use that information to send you our newsletter. We only use this information to know where to send the newsletter and to address who is receiving said email.

By visiting our website, we may receive information about how you use our website through Google Analytics. We use this information to steer our website design to ensure all viewers are having a positive experience on our website.

We do not sell, distribute, lease or give away any of your information with any other organization or party.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. This information is only provided what you willingly provide including but not limited to our “Contact Us” forms.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Log Files

SoundVision follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, SoundVision uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

For more general information on cookies, please read “Cookies” article from the Privacy Policy Generator.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of SoundVision.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on SoundVision, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that SoundVision has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

SoundVision’s Privacy Policy does not apply to other advertisers or websites including external websites we link to. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

  • Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
  • Request that a business delete any personal data about the consumer that a business has collected.
  • Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at the form below.

GDPR Data Protection Rights

GDPR Protection is extended to visitors that reside in the European Union. Soundvision is not required to keep records of our personal data processing due to our company structure and the nature of the information processed. For those applicable for GDPR protection, you are entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at the form at the bottom of this page.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

SoundVision does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Data Security and Privacy with The SoundVision App

SoundVision takes your privacy seriously. All information is encrypted in a cold state, and sensitive information uses state-of-the-art modern encryption techniques to protect your data in hot-state. Data is regularly re-encrypted with new keys and requires authorization from multiple services for decryption. Data in-transit is encrypted with HTTPS. Senesitive information is not directly linked to you when stored on our servers to minimize the risks to you.

SoundVision also practices security through obscurity. While we hope the information provided is sufficient to instill trust in our methods and practices to secure your information, we believe this is as much detail as we can provide without also inadvertantly compromising our security practices to bad actors.

The information collected through the app is not sold, leased, or shared with any third parties outside of SoundVision. No one outside SoundVision has access to the information collected through the app.

When using tools by SoundVision to diagnose products from other services that require their credentials, authentication details are handled exclusively on your device and never transmitted to or stored on SoundVision servers. Only the diagnostic results are temporarily transmitted to SoundVision staff for real-time analysis of potential issues.

Consent for App Usage

By using the SoundVision app, you consent to the collection and use of the information as described in this App-Specific Privacy Policy section. If you do not agree with the terms outlined here, please refrain from using the app.

Changes to the App Privacy Policy

Any changes to the App-Specific Privacy Policy will be communicated through updates to this document or in-app notifications. We encourage users to review the policy regularly for any changes.

Privacy Policy – Contact
Do you still have concerns about our Privacy Policy? Do you wish to make a CCPA request. Please do so here.
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415-456-7000

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Novato, CA 94949

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