Who doesn’t love natural light? Big open windows provide a portal to stunning sunny views. However, big windows with lots of natural light can also bring heat, unnecessary glare, and can disrupt privacy. Thankfully, motorized shades allow you to have all the benefits of big, beautiful windows with none of the downsides. However, not every
For many, a TV above the fireplace feels like the most natural place to enjoy a TV and a warm fire at the same time. It can look nice, you can design the space around the fireplace and have it also be a great sitting area. However, we regularly caution our customers against it. Why
For most people, a digital product is considered “ready” the moment it powers on. At SoundVision, that’s just the first step. A system might work today, but that doesn’t mean it will work tomorrow. In our world, long-term reliability is the standard, not the exception. That’s why, after the initial installation, we send another, unbiased
We understand that most people want a system that’s easy to use and very reliable. This is especially true when it comes to systems as important as their home internet and the surveillance system monitoring their home. In a space that’s constantly evolving like home technology, we are regularly evaluating evolving products. Sometimes, products we
The Gift Of Streaming: Convenience The rise of streaming has provided an unbelievable level of accessibility to movies and shows, new and old. Before streaming, you’d have to pay a rental fee or see if your movie was available to purchase at your local retailer. While the accessibility is an absolute win, we all silently
We do our best to offer a customer-first approach. When we make a mistake, it’s on our dollar. When a product is supposed to work, we replace it on our dollar. If a customer’s TV breaks three days after the warranty expires, we’re going to replace that TV for them because we’d never want to
With the increased reliance on technology in the home, more companies like ours are pushing towards 24/7 support. Offering 24/7 support has never been so easy and inexpensive. Many companies outsource their support lines overseas. They rely on scripts or basic checklists to walk customers through generic fixes. Many don’t even have support phone numbers.
For better or worse, import tariffs are an economic reality. Some of our vendors send pricing updates weekly. Today’s pricing won’t necessarily be the same as next week’s pricing. Unfortunately, this impacts our customers and short term mitigation efforts could cause long term pains. How Tariffs Affect Pricing A tariff is essentially a tax on
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415-456-7000
27 Commercial Blvd.
Novato, CA 94949
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