Company news

We do our best to offer a customer-first approach. When we make a mistake, it’s on our dollar. When a product is supposed to work, we replace it on our dollar. If a customer’s TV breaks three days after the warranty expires, we’re going to replace that TV for them because we’d never want to […]

With the increased reliance on technology in the home, more companies like ours are pushing towards 24/7 support.  Offering 24/7 support has never been so easy and inexpensive. Many companies outsource their support lines overseas. They rely on scripts or basic checklists to walk customers through generic fixes. Many don’t even have support phone numbers.

For better or worse, import tariffs are an economic reality. Some of our vendors send pricing updates weekly. Today’s pricing won’t necessarily be the same as next week’s pricing. Unfortunately, this impacts our customers and short term mitigation efforts could cause long term pains. How Tariffs Affect Pricing A tariff is essentially a tax on

By now, we have all heard the buzzword “Artificial Intelligence” or AI. While the presence of AI in a company’s portfolio can cause stock prices to skyrocket, most of our lives have remained essentially unchanged. So what exactly is AI, how can you use it now, and how can you use it to improve your

We regularly look for unique products that can redefine technology in the space. However, certain products distinguish themselves and earn the affection of our customers. So we’ve chosen to curate a selection of some of our customers’ most beloved products, renowned for their ease of use, friendly design and reliability. Best Design-Centric TV: Frame TV

With so many choices, brands, and cost factors, choosing your Audio Video and Home Technology Expert can feel like a shot in the dark. It’s hard to pick an expert when you don’t know what criteria to evaluate them with. The only real variable most people understand is the final price for what they’re asking

You have been able to trust us for over 25 years to beautifully integrate technology into your design-centric spaces. Whether you came to us for our attention to design, our highly-experienced staff or our reliable and intuitive solutions, we have loved being your one-stop shop for all your home technology needs. Lighting by Design With

The evolution of technology over the last two decades has changed nearly every aspect of our lives. We depend on it every day. It’s how we get work done, binge-watch TV, enter meetings, and stay connected with the ones we love most. Meanwhile, home technology has matured from a luxury to a necessity in recent

When we install our technology into your home, we make sure to put an emphasis on design. Most people want the convenience of high-end technology without disrupting their interior decor. With over two decades in the industry, we have gotten pretty good at minimizing the visual impact of our solutions. Here are 12 recent SoundVision