There have been instances of customers adopting new modems from Comcast only to realize that it disrupts the systems that SoundVision has installed, especially with network and home automation. Despite new features offered by Comcast, such as app control, altering your network without consulting or involving SoundVision can be a recipe for disaster and lead to a lengthy service call.
We design and install your network to fit the media and control of your house. When a Comcast technician comes to “upgrade” or change your Comcast modem, they will install their new modem and make sure that it is working, as well as maybe your WiFi, but they won’t know anything about any of the network or control devices that are downstream, and you will likely find that most of the automation in your home no longer works.